FAQs

Is it safe and convenient to order pots online?

Ordering online will save you a trip to our showroom and we’ll organise the delivery for you, potentially even for free depending on your location. We take great care in wrapping and packaging our pots so they get to you in the best condition.

Is there somewhere I can go to view the product before purchasing?

Yes! We operate out of two premises, 1331 North Road Huntingdale and the Jam Factory, 21 Garden Street in South Yarra, Victoria! Visit our Contact page for store opening hours.

Do you sell plants as well?

Yes we do! We are currently busy updating the website to include our plant range. However, you can keep up to date with what’s in stock by following our socials @thepotdealerau and @gardenstreetgarden

What's the return policy?

While we will try our best to make changes to any order, orders cannot be changed once they have been picked and/or packed. We do not offer returns for a change of mind. Please choose wisely.

I live in Melbourne, do you deliever?

Yes! We offer Free delivery on all orders over $100 to local and Inner Melbourne Customers.

Do you have gift vouchers?

Yes we do! You can purchase one by contacting us.

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